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Abstract(s)
O presente trabalho teve como principal objetivo a análise da relevância e importância da gestão de risco na empresa em questão.
Para esse efeito, esta investigação iniciou-se com uma breve revisão da literatura de forma a contextualizar e clarificar conceitos como tendências de mercado, risco de negócio e gestão de risco. De seguida, a metodologia aqui adotada tem como base o estudo de caso, onde foi possível analisar e estudar certas fases da gestão de risco, como a identificação e quantificação dos riscos para o negócio em questão. Para isso, recorreu-se a determinadas técnicas de recolha de dados, nomeadamente, análise de documentos, artigos, publicações, relatórios internos e externos, entrevistas a diretores de certos departamentos e à gestão de topo e criação de uma ferramenta de avaliação de risco. Após a análise dos resultados obtidos, apresentam-se conclusões e compara-se o estado da empresa com o evidenciado na literatura.
Os resultados evidenciam que a gestão de risco, apesar de se reconhecer a importância da mesma, é um tema que não é intrínseco à cultura da empresa, não existe um conhecimento sólido e consistente e não está implícito nas tomadas de decisão diárias.
The main objective of this study was to analyze the relevance and importance of risk management within the company in question. To this end, the investigation began with a brief review of the literature in order to contextualize and clarify concepts such as market trends, business risk and risk management. Next, based on the case study methodology, it was possible to analyze and study certain phases of risk management, such as the identification and quantification of risks for the business in question. The techniques of data collection employed included analysis of documents, articles, publications, reports - both external to the company and internal - interviews with directors of certain departments and top management. Finally, a risk assessment tool was created. After analyzing the results, conclusions are presented and a comparison is made with regards to the state of the company with that evidenced in the literature. The results show that although the company recognizes the importance of risk management, this issue is not intrinsic to its culture. In particular, the company lacks a firm and cosistent knowledge of these matters, and does not incorporate them in its daily decision making.
The main objective of this study was to analyze the relevance and importance of risk management within the company in question. To this end, the investigation began with a brief review of the literature in order to contextualize and clarify concepts such as market trends, business risk and risk management. Next, based on the case study methodology, it was possible to analyze and study certain phases of risk management, such as the identification and quantification of risks for the business in question. The techniques of data collection employed included analysis of documents, articles, publications, reports - both external to the company and internal - interviews with directors of certain departments and top management. Finally, a risk assessment tool was created. After analyzing the results, conclusions are presented and a comparison is made with regards to the state of the company with that evidenced in the literature. The results show that although the company recognizes the importance of risk management, this issue is not intrinsic to its culture. In particular, the company lacks a firm and cosistent knowledge of these matters, and does not incorporate them in its daily decision making.
Description
Keywords
Risco Gestão de risco Identificação e quantificação de risco Risk Risk management Risk identification and quantification