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Abstract(s)
A empresa Ramirez é uma indústria conserveira que existe em Portugal desde 1853. Como todas as indústrias alimentares, apresenta diversos certificados em normas de gestão de qualidade e/ou segurança alimentar, nomeadamente na BRC, IFS e ISO 9001. Estas normas auxiliam as empresas na implementação de um correto sistema de gestão da qualidade e segurança alimentar indicando quais os requisitos que devem ser cumpridos. Assim, através deste sistema de gestão, as empresas controlam os riscos associados aos seus processos e, deste modo, obtêm produtos seguros e de qualidade, atendendo às preocupações e preferências dos consumidores. Contudo, algumas destas normas exigem a presença de um sistema de gestão documental que é também muito importante para o funcionamento das empresas. A gestão documental, para além de gerir todos os documentos de uma empresa, permite que não haja falta de informação e/ou informação fraudulenta/alterada, possibilitando, assim, que se estabeleça uma comunicação eficaz entre os diversos departamentos. Além disso, devido ao surgimento da era digital as empresas têm que ir adaptando os seus processos à mesma. Desta forma, a gestão documental que anteriormente era feita através de papel deve passar a ser realizada digitalmente. Assim, durante o meu estágio configurei uma aplicação designada de Uebe.Q para, posteriormente, ser implementada e utilizada para gerir todos os documentos existentes na empresa. Ainda, para que a aplicação estivesse de acordo com o sistema de gestão da segurança alimentar existente na empresa, considerei que o Uebe.Q deveria também apresentar um módulo referente a gestão da segurança como apresenta um para a gestão da qualidade. Face ao trabalho desenvolvido, concluí que para além de toda a importância associada aos sistemas de gestão da qualidade e segurança alimentar, um correto sistema de gestão documental é essencial para o bom funcionamento de uma empresa.
Company Ramirez is a canning industry that has existed in Portugal since 1853. Like all food industries, it presents several certificates in quality management and/or food safety standards, namely BRC, IFS and ISO 9001. These standards assist companies in implementing a proper food quality and safety management system by indicating requirements that must be fulfilled. Thus, through this management system, companies control the risks associated with their processes and, therefore, obtain safe and quality products, taking into account the concerns and preferences of consumers. However, some of these standards require the presence of a document management system that is also very important for the functioning of companies. Document management, in addition to managing all the documents of a company, allows that there is no lack of information and/or fraudulent / altered information, thus making it possible to establish an effective communication between the various departments. Moreover, due to the emergence of the digital age, companies have to adapt their processes to it. In this way, the document management that was previously done through paper should be performed digitally. So, during my internship, I configured an application called Uebe.Q to, subsequently, be implemented and used to manage all existing documents in the company. Still, so that the application was in accordance with the food safety management system existing in the company, I considered that the UEBE. Q should also present a module on safety management as presents one for quality management. In view of the work carried out, I concluded that in addition to all the importance associated with quality management systems and food safety, a correct document management system is essential for the proper functioning of a company.
Company Ramirez is a canning industry that has existed in Portugal since 1853. Like all food industries, it presents several certificates in quality management and/or food safety standards, namely BRC, IFS and ISO 9001. These standards assist companies in implementing a proper food quality and safety management system by indicating requirements that must be fulfilled. Thus, through this management system, companies control the risks associated with their processes and, therefore, obtain safe and quality products, taking into account the concerns and preferences of consumers. However, some of these standards require the presence of a document management system that is also very important for the functioning of companies. Document management, in addition to managing all the documents of a company, allows that there is no lack of information and/or fraudulent / altered information, thus making it possible to establish an effective communication between the various departments. Moreover, due to the emergence of the digital age, companies have to adapt their processes to it. In this way, the document management that was previously done through paper should be performed digitally. So, during my internship, I configured an application called Uebe.Q to, subsequently, be implemented and used to manage all existing documents in the company. Still, so that the application was in accordance with the food safety management system existing in the company, I considered that the UEBE. Q should also present a module on safety management as presents one for quality management. In view of the work carried out, I concluded that in addition to all the importance associated with quality management systems and food safety, a correct document management system is essential for the proper functioning of a company.
Description
Keywords
Indústria conserveira Gestão documental Documentos Uebe.Q Sistemas de gestão da qualidade e segurança alimentar Canning industry Document management Documents Quality management and food safety systems