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Vozes da inclusão : a liderança x no compromisso com a diversidade e inclusão no ambiente organizacional
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A presente investigação teve como objetivo compreender as perceções e práticas de liderança associadas à diversidade e inclusão de Pessoas com Deficiência em contexto organizacional. Para tal, foi adotada uma abordagem qualitativa, através de um estudo de caso múltiplo realizado em duas organizações portuguesas do setor privado. Os dados foram recolhidos mediante entrevistas semiestruturadas a oito líderes organizacionais e analisados através de análise temática. Os resultados evidenciaram que os participantes reconhecem a diversidade e inclusão como dimensões centrais da cultura organizacional, associando a liderança inclusiva a competências como empatia, abertura, flexibilidade e valorização da individualidade. Foram identificados benefícios relacionados com a aprendizagem organizacional, a coesão das equipas e a diversidade de perspetivas. Contudo, persistem desafios associados a barreiras arquitetónicas, preconceitos implícitos, falta de sensibilização e exigências de produtividade. Os resultados sugerem ainda uma influência limitada das diferenças geracionais, dado o predomínio de participantes pertencentes à Geração X. Conclui-se que a inclusão constitui um processo contínuo e multidimensional, dependente da cultura organizacional e da qualidade das práticas de liderança inclusiva.
This study aimed to explore leadership perceptions and practices related to the inclusion of people with disabilities within organizational contexts. A qualitative multiple-case study was conducted in two Portuguese private-sector organisations. Data were collected through semi-structured interviews with eight organisational leaders and analysed using thematic analysis. The findings highlight diversity and inclusion as central dimensions of organisational culture, with inclusive leadership being associated with empathy, openness, flexibility, and the appreciation of individual differences. Participants identified several benefits of disability inclusion, namely enhanced organisational learning, stronger team cohesion, and greater diversity of perspectives. However, challenges remain, including architectural barriers, implicit biases, limited awareness, and tensions between inclusion efforts and productivity demands. The findings also suggest a limited influence of generational differences, given the predominance of Generation X participants in the sample. The study concludes that inclusion is a continuous and multidimensional process that depends on organisational culture and the effective implementation of inclusive leadership practices.
This study aimed to explore leadership perceptions and practices related to the inclusion of people with disabilities within organizational contexts. A qualitative multiple-case study was conducted in two Portuguese private-sector organisations. Data were collected through semi-structured interviews with eight organisational leaders and analysed using thematic analysis. The findings highlight diversity and inclusion as central dimensions of organisational culture, with inclusive leadership being associated with empathy, openness, flexibility, and the appreciation of individual differences. Participants identified several benefits of disability inclusion, namely enhanced organisational learning, stronger team cohesion, and greater diversity of perspectives. However, challenges remain, including architectural barriers, implicit biases, limited awareness, and tensions between inclusion efforts and productivity demands. The findings also suggest a limited influence of generational differences, given the predominance of Generation X participants in the sample. The study concludes that inclusion is a continuous and multidimensional process that depends on organisational culture and the effective implementation of inclusive leadership practices.
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Palavras-chave
Diversidade e inclusão Liderança inclusiva Pessoas com deficiência Diferenças geracionais Cultura organizacional Diversity and inclusion Inclusive leadership People with disabilities Generational differences Organisational culture
Contexto Educativo
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Licença CC
Sem licença CC