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Abstract(s)
O presente trabalho tem como objetivo compreender como a transferência de conhecimento durante o repatriamento contribui para a diminuição do turnover dos repatriados. O turnover dos repatriados é um tema que preocupa bastante as organizações, uma vez que como uma missão internacional é um grande investimento para uma empresa, quando o seu resultado é fraco e o repatriado opta por sair, este investimento é convertido em prejuízo. A opção metodológica para responder à questão de investigação foi a meta-análise qualitativa. Foi assim possível identificar e analisar os resultados das investigações realizadas sobre este tema nos últimos 6 anos. A RSL envolveu uma amostra de 19 artigos, selecionados de acordo com o respetivo protocolo e cujo conteúdo foi examinado através do método de análise do conteúdo. Os resultados sugerem a existência de uma relação entre a transferência de conhecimento no repatriamento e a redução do turnover dos repatriados. Ao transferirem conhecimento adquirido na missão internacional realizada, os repatriados sentem-se valorizados pela organização, o que contribui bastante para a sua retenção na organização doméstica. No entanto, a transferência de conhecimento é um processo complexo e que necessita de várias condições para ocorrer de modo eficaz. De forma a garantir que todas estas condições estão reunidas, o suporte organizacional é indispensável, pois o repatriado aquando do seu regresso lida com bastantes mudanças e algumas incertezas, e tendo a cooperação tanto das chefias, como dos colegas domésticos e dos recursos humanos em proporcionar momentos e mecanismos para a partilha de conhecimento, o repatriado será mais bem-sucedido a transferir conhecimento.
This paper aims to understand how the transfer of knowledge during repatriation contributes to reducing the turnover of the repatriates. The turnover of repatriates is a topic of great concern for organizations, since an international mission is a major investment for a company and when its result is poor and the repatriate chooses to leave, this investment is converted into a loss. The methodological option to answer the research question was the systematic literature review (RSL). It was thus possible to identify and analyze the results of research conducted on this topic over the past 6 years. The RSL involved a sample of 19 articles, selected according to the respective protocol and whose content was examined through the content analysis method. The results suggest the existence of a relationship between knowledge transfer in repatriation and the reduction of turnover of repatriates. By transferring knowledge acquired in the international assignment carried out, repatriates feel valued by the organization, which contributes greatly to their retention in the domestic organization. However, knowledge transfer is a complex process that requires several conditions to occur effectively. In order to ensure that all these conditions are met, organizational support is indispensable, because the returnee, upon his return, deals with many changes and some uncertainties, and having the cooperation of both managers, domestic colleagues and human resources in providing moments and mechanisms for knowledge sharing, the returnee will be more successful in transferring knowledge.
This paper aims to understand how the transfer of knowledge during repatriation contributes to reducing the turnover of the repatriates. The turnover of repatriates is a topic of great concern for organizations, since an international mission is a major investment for a company and when its result is poor and the repatriate chooses to leave, this investment is converted into a loss. The methodological option to answer the research question was the systematic literature review (RSL). It was thus possible to identify and analyze the results of research conducted on this topic over the past 6 years. The RSL involved a sample of 19 articles, selected according to the respective protocol and whose content was examined through the content analysis method. The results suggest the existence of a relationship between knowledge transfer in repatriation and the reduction of turnover of repatriates. By transferring knowledge acquired in the international assignment carried out, repatriates feel valued by the organization, which contributes greatly to their retention in the domestic organization. However, knowledge transfer is a complex process that requires several conditions to occur effectively. In order to ensure that all these conditions are met, organizational support is indispensable, because the returnee, upon his return, deals with many changes and some uncertainties, and having the cooperation of both managers, domestic colleagues and human resources in providing moments and mechanisms for knowledge sharing, the returnee will be more successful in transferring knowledge.
Description
Keywords
Repatriados Transferência de conhecimento Suporte organizacional Meta-análise qualitativa Repatriates Knowledge transfer Organizational support Qualitative meta-analysis