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Abstract(s)
O presente estudo tem como objetivo conhecer melhor as características dos trabalhadores das plataformas digitais no contexto português. Além disso, pretende-se testar a existência de uma relação positiva entre a perceção do suporte organizacional (PSO) e variáveis como o engagement, o burnout e a conciliação entre a vida profissional e pessoal. Por fim, é ainda objetivo deste estudo perceber se estas relações são moderadas pela motivação destes trabalhadores para se encontrarem neste formato de trabalho. Os dados foram recolhidos através de um questionário online, tendo-se obtido uma amostra de 271 participantes. Os resultados mostram que os trabalhadores das plataformas digitais presentes na amostra são maioritariamente homens, casados, com uma idade média de 41 anos, exercendo a sua atividade profissional em 2 ou mais plataformas entre 40 a 60 horas por semana. Foi também possível comprovar que quando estes trabalhadores percecionam maior PSO por parte da plataforma sentem mais engagement e menos burnout, no entanto, essa perceção não tem uma relação significativa com a conciliação da vida profissional e pessoal. Em relação aos efeitos da moderação, confirmou-se que os trabalhadores das plataformas digitais quando sentem mais motivação intrínseca, a relação é mais forte entre a PSO e o seu engagement. Foram ainda testados os efeitos da motivação intrínseca como possível mediador entre o PSO e as restantes variáveis em estudo. O papel mediador da motivação intrínseca confirmou-se na relação entre o PSO e o seu burnout, mas não teve uma relação significativa com a conciliação da vida profissional e pessoal.
This study aims to better understand the characteristics of digital platform workers in the Portuguese context. In addition, we intend to test the existence of a positive relationship between the perception of organizational support (PSO) and variables such as engagement, burnout and work-life balance. Finally, this study also aims to understand whether these relationships are moderated by the motivation of these workers to find themselves in this work format. Data were collected through an online questionnaire, and a sample of 271 participants was obtained. The results show that the digital platform workers in the sample are mostly male, married, with an average age of 41 years, working on 2 or more platforms between 40 and 60 hours per week. It was also possible to verify that when these workers perceive a higher PSO by the platform, they feel more engagement and less burnout; however, this perception is not significantly related to the reconciliation of work and personal life. Regarding the effects of moderation, it was confirmed that when digital platform workers feel more intrinsic motivation, the relationship is stronger between the POS and their engagement. The effects of intrinsic motivation as a possible mediator between POS and the other variables under study were also tested. The mediating role of intrinsic motivation was confirmed in the relationship between POS and their burnout, but it was not significantly related to work-life balance.
This study aims to better understand the characteristics of digital platform workers in the Portuguese context. In addition, we intend to test the existence of a positive relationship between the perception of organizational support (PSO) and variables such as engagement, burnout and work-life balance. Finally, this study also aims to understand whether these relationships are moderated by the motivation of these workers to find themselves in this work format. Data were collected through an online questionnaire, and a sample of 271 participants was obtained. The results show that the digital platform workers in the sample are mostly male, married, with an average age of 41 years, working on 2 or more platforms between 40 and 60 hours per week. It was also possible to verify that when these workers perceive a higher PSO by the platform, they feel more engagement and less burnout; however, this perception is not significantly related to the reconciliation of work and personal life. Regarding the effects of moderation, it was confirmed that when digital platform workers feel more intrinsic motivation, the relationship is stronger between the POS and their engagement. The effects of intrinsic motivation as a possible mediator between POS and the other variables under study were also tested. The mediating role of intrinsic motivation was confirmed in the relationship between POS and their burnout, but it was not significantly related to work-life balance.
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Keywords
Perceção suporte organizacional Motivação intrínseca Engagement Burnout Conciliação da vida profissional e pessoal Perception of organizational support Intrinsic motivation Work-life balance