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How does brand-cause fit influence the success of CrM campaigns?

dc.contributor.authorCampelos, Inês Padilha
dc.contributor.authorSilva, Susana Costa e
dc.contributor.authorMachado, Joana César
dc.date.accessioned2021-11-30T11:09:04Z
dc.date.available2022-06-03T00:30:49Z
dc.date.issued2021-12
dc.description.abstractInvestment in Cause-Related Marketing (CrM) is growing, as consumers are becoming more socially concerned and demanding in terms of corporate socially responsible practices. Furthermore, the use of CrM can result in several benefits for the company, the cause supported and consumers. Since brand-cause fit is a key determinant of the success of CrM, this study will analyse the underlying factors that affect the relationship between brand-cause fit and consumer response to CrM. A qualitative research strategy was employed, using a case study methodology with a sample of five CrM campaigns. Findings suggest that the impact of brand-cause fit on purchase intention is often affected by factors, such as consumer-cause involvement and corporate image, which decrease the effect of consumers’ evaluations of fit. A favourable corporate image, positive track record of CrM initiatives, high consumer-cause engagement and cause relevance increase consumer trust in the company/brand and affect the success of CrM.pt_PT
dc.description.versioninfo:eu-repo/semantics/acceptedVersionpt_PT
dc.identifier.doi10.4337/9781789908350.00019
dc.identifier.eid85130188957
dc.identifier.isbn9781789908343
dc.identifier.urihttp://hdl.handle.net/10400.14/36090
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.titleHow does brand-cause fit influence the success of CrM campaigns?pt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.titleHandbook of Sustainability-Driven Business Strategies in Practicept_PT
rcaap.rightsopenAccesspt_PT
rcaap.typebookPartpt_PT

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