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- Academic analytics: mapping the genome of the UniversityPublication . Ferreira, Sérgio André; Andrade, AntónioHigher education institutions have multiple technologic subsystems for administrative, pedagogical management, and quality purposes, which gather an immense volume of data from various sources and which do not communicate with each other. The domain of the analytic performances in education emerges from the need to aggregate multiple sources of data, which the complexity of treatment associated with the ease of mobilizing selected information will make it possible to understand reality and optimize management actions. In this paper, we present the architecture and results achieved in the development of an academic analytics aggregator of multiple sources of data on the educational activity.
- Learning analytics in practice: development and implementation of a support system to the management of the teaching activityPublication . Ferreira, Sérgio André; Andrade, AntónioThe use of technological platforms based online has become increasingly important in the formative activity of higher education. In this context, by its almost universal use in educational institutions, the LCMS (Learning Content Management Systems) stand out. From the activity of students and teachers in these platforms a huge amount of data ends up being recorded, with great potential for management, which are not used. The idea of the Learning Analytics is related to the organization and analysis of these data, transforming them into intelligible information so that people and bodies of Institutions of Higher Education (IHE) can control actions and make more informed decisions, in terms of the adoption strategy of LCMS and the discovery of patterns that enable statistical inferences The Learning Analytics in education is in its infancy at the theoretical level, which is reflected in the difficulty in maintaining a stable discourse, and, even more evident on the practical level of development and use of these systems. This paper presents the results of the work of design, development and operationalization of a Learning Analytics system to assess the integration of the LCMS in the teaching and learning process in higher education. The proposed system combines the reading of data from two sources: from the automated reporting platform and from a scale applied to students. As a methodological approach to the subject the Design Science Research Process model was followed. The results achieved were reflected in a backoffice of the extraction and analysis system within the LCMS and in the development and validation of a scale to assess the integration of the LCMS in the formative process in higher education. In this paper the operation of this system is done in a real context in a face to face Curricular Unit (CU) for the first semester 2013-2014, at the Universidade Católica Portuguesa - Porto. The results indicate that this system, when crossing data from two sources, has the potential to allow the process of decision making to be more informed by teachers or leaders of the educational institution, opening new possibilities in the field of pedagogy and organizational efficiency
- Analytics na educação: Da gestão personalizada da atividade de ensino a definição de políticas institucionaisPublication . Ferreira, Sérgio André; Andrade, AntónioPressured by the context of the Information Society, the Higher Education Institutions (HEIs) are introducing innovation by means of technology, investing in technological platforms - especially the LCMS -, for the development of their educational purpose. These platforms are complemented by other technological systems to support the management of the different aspects of the HEIs’ life. The activity of students, teachers and administrators in these systems result in a huge trail of clicks, which is reflected in the huge volume of data registered. The Analytics idea is simple and has a very high transformative potential: the use of this data allows for a more informed decision-making process, opening the door to a new model in the management of HEIs in educational fields and organizational efficiency. In this study, in theory, the theme of Analytics in the Information Society and within the HEIs is contextualized. In the practical field, it presents two main contributions i) the demonstration of the use of Analytics in practice, from the customized management of the teaching activity to the definition of institutional policies; ii) development of two Analytics systems (Learning Analytics and Academic Analytics) for the management of the educational activity from the data made available by technological subsystems in use at the Universidade Católica Portuguesa - Porto.
- Academic analytics: mapeando o genoma da universidadePublication . Ferreira, Sérgio André; Andrade, AntónioHigher education institutions (HEIs) have multiple technologic subsystems for administrative, pedagogical management and quality purposes, which gather an immense volume of data from various sources and which do not communicate with each other. The domain of the analytic performances in Education emerges from the need to aggregate multiple sources of data, which the complexity of treatment associated with the ease of mobilizing selected information will make it possible to understand reality and optimize management actions. In this article, we present the architecture and results achieved in the development of an Academic Analytics aggregator of multiple sources of data on the educational activity.
- Desenhar e implementar um sistema de learning analytics no ensino superiorPublication . Ferreira, Sérgio André; Andrade, AntónioA utilização de plataformas tecnológicas com base de funcionamento online, com destaque para os Learning Content Management System (LCMS), tem ganho uma importância crescente nas Instituições de Ensino Superior (IES). Da atividade dos alunos e professores nestas plataformas resulta um imenso trilho de cliques, que se traduz no registo de um enorme volume de dados – Big Data – no sistema. A ideia do Learning Analytics (LA) é simples e tem associado um potencial transformativo muito elevado: o aproveitamento destes dados permite um processo de tomada de decisão mais informada, abrindo as portas a um novo modelo na gestão das IES nos campos pedagógico e da eficiência organizacional. Contudo, a abordagem à temática dos LA ainda está na infância e a operacionalização eficaz exige respostas a grandes desafios no domínio tecnológico, educacional e das políticas. O trabalho aqui apresentado insere-se neste contexto. Na Universidade Católica Portuguesa - Porto está em curso o desenvolvimento de um sistema LA alimentado com dados do LCMS institucional - Blackboard – que tem como objetivo posicionar cada unidade curricular (UC) e faculdade numa matriz de cinco níveis de integração do LCMS no processo formativo. A matriz foi construída com base em modelos internacionais e considerou-se as funcionalidades oferecidas pelo LCMS. Para dar resposta aos requisitos desta matriz, desenhou-se todo o backoffice do sistema de extração e análise de dados no LCMS. Adicionalmente, foi construída e validada uma escala que contempla as mesmas dimensões, para aferição da opinião dos estudantes sobre a integração e a importância do LCMS no seu processo de ensino e aprendizagem. Depois de concluída a construção deste LA é objetivo articular esta informação com os resultados académicos dos estudantes (Sistema de Gestão Académica) e avaliação dos docentes/ disciplinas (SIGIQ) - dando-se passos na construção de um Academic Analytics.