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- Relação entre as estratégias de gestão de conflitos e o trabalho emocional : o papel moderador da satisfação no trabalhoPublication . Matos, Catarina Jacinta Vieira; Rodrigues, Anabela SantosThe modern workplace has become increasingly complex, driven by globalization, technological advancements, and rising professional expectations, all of which demand greater emotional and cognitive effort from employees. Within this context, emotional labor and conflict management are particularly relevant due to their impact on employee wellbeing and organizational effectiveness. Emotional labor, defined as the effort to regulate emotional expressions in accordance with organizational expectations, may lead to negative outcomes such as burnout and dissatisfaction. Conflict common in organizational settings requires effective management strategies that can transform tensions into opportunities for development. Although empirical studies exploring the relationship between these variables remain limited, job satisfaction is believed to function as a moderating factor. Specifically, it may influence how individuals cope with emotional demands and manage conflict, encouraging more constructive approaches.This quantitative study aimed to examine the moderating role of job satisfaction in the relationship between conflict management strategies and emotional labor. The sample was composed of 143 participants aged 18 and older, all employed in Portugal. Data were collected through a survey comprising a sociodemographic questionnaire, the ROCI-II, the Emotional Labor Scale, and the Cuestionario de Satisfacción Laboral 10/12. Results indicated moderate to high levels of emotional labor and high levels of job satisfaction. Statistically significant relationships were found between certain conflict management strategies and dimensions of emotional labor. Moreover, job satisfaction was shown to moderate the relationship between emotional labor and the collaborative conflict management strategy. These findings underscore the importance of organizational practices that foster job satisfaction as a means of reducing the negative impacts of emotional labor and workplace conflict.
- Prostate cancer progression: a scoping review, pharmacoeconomic assessment, and evaluation of quality of lifePublication . Dinis de Sousa, Rute; Zagalo, Daniela Mariana; Gouveia, Miguel; Gomes, Luís; Santos Dias, José; Mansinho, André; Santos, Susana; Mariano, José; Canhão, Helena; Rodrigues, AnaAIMS/BACKGROUND: Prostate cancer is the most common malignancy in men and a leading cause of cancer-related death. Progression from non-metastatic castration-resistant prostate cancer (nmCRPC) to metastatic CRPC (mCRPC) significantly worsens health-related quality of life (HRQoL), increases mortality, and raises healthcare costs. This study assessed the impact of avoiding or delaying progression to mCRPC on HRQoL, mortality, and economic outcomes, incorporating patients' lived experiences and unmet needs. METHODS: Three complementary studies were conducted. Study 1 was a scoping review of HRQoL and functional outcomes across disease stages, analyzing 56 studies (27 RCTs, 29 observational). Study 2 used a pharmacoeconomic survival-partition model of apalutamide, calibrated for the Portuguese healthcare system, to estimate utility gains, mortality impacts, and healthcare costs associated with delaying progression (excluding drug costs). Study 3 comprised two virtual focus groups (n?=?5) exploring patient experiences, including symptom burden, psychological impact, daily life disruption, coping strategies, and care-related unmet needs. RESULTS: High-risk nmCRPC patients had higher HRQoL and better function than mCRPC patients. Symptomatic mCRPC had the lowest HRQoL (EQ-5D 0.63-0.90 vs 0.85-0.86; FACT-P 93-123 vs 109-121). Delaying progression yielded an estimated utility gain of 0.192, reduced annual mortality (0.1% vs 19.1%), and 4.4-fold lower healthcare costs. Focus groups confirmed greater physical symptoms, emotional distress, and social disruption in mCRPC, while nmCRPC experiences centered on monitoring and uncertainty. Patients identified gaps in supportive care, including psychosocial, sexual, and functional needs. CONCLUSIONS: Delaying progression from nmCRPC to mCRPC confers substantial HRQoL, survival, and economic benefits. Patient perspectives highlight gaps in supportive care and the value of early targeted interventions. LIMITATIONS: Small qualitative sample, reliance on baseline HRQoL without longitudinal adjustment, heterogeneity across studies, and exclusion of nmCRPC treatment costs may limit generalizability and precision.
- «Deus continua a falar» : breve auscultação teológica de Em Teu Ventre, de José Luís PeixotoPublication . Pereira, André Alberto Mendes Resende; Angélico, José Pedro LopesThis dissertation is situated in the frontier territories of fundamental theology, configured with the reflexive-hermeneutic features of the so-called theoliterary/theopoetics, aiming to deepen, based on the literary work taken as raw material and source for the theological listening, as well as for the itinerary outlined from there, the dense and significant mesh of the dialogue between theology and literature, recognized as a special sounding board of the human and all that inhabits it, this singular place, also, of reverberation of the voice of God. The reflection will be carried out in a ternary rhythm: starting with an epistemological scrutiny of this dialogue between theology and literature, it will follow a historical-analytical path through this relationship in the specific context of Portuguese literature, to finally lead to the theological listening of Em Teu Ventre, by José Luís Peixoto. Placing ourselves in these cross-border spaces inhabited by theoliterary/theopoetics, this work assumes interdisciplinarity as a frequent praxis, particularly in reference to literature, anthropology, and history.
- Reinventing aging through quality tourismPublication . Maia, Rafaela; Duque, Eduardo; Vázquez, José F. DuránThe primary objective of this study is to evaluate the role of senior tourism as a catalyst for active aging and enhanced quality of life among the elderly, defined in this study as individuals aged 65 and over. This research, grounded in an understanding of interconnected factors—social, economic, and health-related—that affect the aging process, analyzes travel frequency trends to explore how tourism designed for seniors can meet the growing needs of this demographic. The analysis is based on secondary data collected between 2009 and 2020 by the Portuguese National Institute of Statistics, enabling projections for senior tourism trends in Portugal, particularly for 2025 and 2030. The study identifies increasing engagement in senior tourism. Although our analysis does not directly measure quality-of-life outcomes or establish causality, this finding is consistent with literature suggesting potential benefits of tourism for active and healthy aging. However, challenges remain, including the need to democratize and ensure the economic and functional accessibility of tourism. Although the COVID-19 pandemic had specific impacts on this sector, projections suggest exponential growth in the near future. Notably, the study findings reveal that women show a considerably greater interest in tourism activities. Overall, this comprehensive analysis offers an integrated view of the transformative potential of senior tourism, outlining both opportunities and challenges ahead in promoting active aging and enhancing quality of life for the elderly.
- Relatório de estágioPublication . Costa, Tânia Sofia Rodrigues da; Barbosa, Constança Maria Silva FestasA crescente complexidade dos cuidados de saúde à criança e família exige profissionais especializados, capazes de responder às necessidades específicas da população pediátrica. Neste contexto, a formação especializada em Enfermagem de Saúde Infantil e Pediátrica assume particular relevância para a prestação de cuidados de excelência centrados na criança, jovem e família. O presente relatório foi elaborado no âmbito da Unidade Curricular Estágio Final e Relatório do 17.º Curso de Mestrado em Enfermagem com especialização em Enfermagem de Saúde Infantil e Pediátrica, da Escola de Enfermagem - Porto da Universidade Católica Portuguesa. O relatório tem como finalidade apresentar e analisar criticamente o percurso formativo desenvolvido, demonstrando a aquisição e consolidação das competências em Enfermagem de Saúde Infantil e Pediátrica através da experiência em três contextos de estágio complementares: Unidade de Cuidados Intensivos Neonatais, Cuidados de Saúde Primários e Serviço de Urgência Pediátrica. A metodologia adotada caracterizou-se por uma abordagem descritiva e crítico-reflexiva, permitindo analisar e fundamentar, com recurso à evidência científica atual, as atividades realizadas ao longo dos estágios. O percurso desenvolvido possibilitou a consolidação de competências nos quatro domínios estruturantes da prática do EESIP: prestação de cuidados, formação, gestão e investigação. Foram desenvolvidas competências específicas na área da comunicação, avaliação e gestão da dor, apoio à parentalidade e transições familiares, e na prestação de cuidados em situações de elevada complexidade clínica. Paralelamente, consolidaram-se competências transversais em formação de pares, liderança de equipas, gestão de recursos e integração de resultados de investigação na prática clínica. Este relatório demonstra a transição bem-sucedida de uma prática generalista para uma atuação especializada, evidenciando um crescimento significativo a nível pessoal e profissional. O trabalho oferece uma análise aprofundada do processo de especialização, constituindo um contributo valioso para a compreensão do desenvolvimento de competências avançadas em Enfermagem de Saúde Infantil e Pediátrica.
- Profiles of guilt in consumption : a cluster analysisPublication . Cunha, Joana Filipa Rodrigues; Martins, Carla Sofia Carvalho; Silva, Susana Cristina Lima da Costa eThis thesis aims to explore the interplay between guilt proneness to specific dimensions of guilt in consumption and consumer decision-making styles by identifying distinct profiles of guilt in consumption through a cluster analysis. The study seeks to fill a gap in the literature by examining how predispositions toward specific dimensions of guilt shape consumer decision-making patterns, ultimately uncovering different profiles of guilt in consumption. The study employs a quantitative design, utilizing an online survey to gather data from a sample of 203 respondents. By adopting a cluster analysis, an exploratory method, the study begins with minimal assumptions, allowing the data to naturally reveal groupings of consumers based on their guilt proneness and decision-making styles. The primary assumption is that consumers can be categorized into distinct profiles based on their levels across various dimensions of guilt proneness and patterns of decision-making. The findings uncover three different consumer profiles: ethical consumers, socially driven consumers, and pragmatic consumers. These profiles highlight the nuanced ways guilt dimensions influence purchasing decisions. For instance, ethical consumers prioritize sustainability and health, while socially driven consumers align their purchases with societal approval and trends. Pragmatic consumers, in contrast, display low levels of guilt and focus on functionality and practicality. These insights contribute to a deeper understanding of how emotional and cognitive factors shape consumer segmentation. The originality of this study lies in its data-driven approach, leveraging cluster analysis to identify guilt profiles without almost none preconceived notions. This thesis not only advances theoretical knowledge in consumer psychology but also provides actionable insights for businesses seeking to design targeted marketing strategies. By focusing on the interplay between guilt proneness, guilt dimensions and decision-making styles, the research offers a deeper perspective on consumer segmentation, laying the foundation for more personalized and effective consumer engagement and marketing strategies.
- Materialidade em auditoria : principais indicadores e sua aplicaçãoPublication . Miguel, Jéssica Diogo; Cunha, Manuel Ricardo Fontes daA presente dissertação tem como objetivo analisar o conceito de materialidade em auditoria, explorando os seus fundamentos teóricos, normativos e práticos, com particular enfoque nos indicadores utilizados para a sua determinação. A materialidade é um conceito de julgamento profissional que determina o grau de relevância de uma distorção ou omissão nas demonstrações financeiras, sendo essencial para garantir que os utilizadores da informação financeira possam tomar decisões fundamentadas. Está regulada na Norma Internacional de Auditoria ISA 320 – Materialidade no Planeamento e na Execução da Auditoria. Neste estudo, foram analisados dados de empresas que pertenceram ao FTSE 100 no período de 2019 a 2023. A metodologia aplicada combina elementos qualitativos, nomeadamente a análise de documentação existente sobre o conceito de materialidade, a sua determinação e aplicação, bem como uma componente quantitativa descritiva, que inclui a recolha e tratamento de dados numéricos referentes aos valores de materialidade, às percentagens aplicadas e aos setores de atividade das empresas analisadas, retirados dos relatórios de auditoria, e a interpretação dos indicadores escolhidos. Os resultados evidenciam uma predominância do resultado antes de impostos como indicador principal para a determinação da materialidade, bem como variações relevantes em função das especificidades operacionais de cada setor. Esta investigação contribui para uma melhor compreensão das práticas profissionais na definição da materialidade e reforça a importância do julgamento profissional na sua aplicação.
- Quantifying cyber risk with FAIR : a case-study of Super Bock Bebidas, S.A.Publication . Cardoso, Patrícia Alves; Alves, Paulo Alexandre PimentaAs cyber threats grow in frequency and impact, organisations must shift from reactive security measures to strategic risk governance. However, many continue to rely on qualitative risk assessments, leading to ambiguity and ineffective communication between technical teams and executive leadership. This dissertation addresses that gap by applying the Factor Analysis of Information Risk (FAIR) model to quantify the financial exposure of a ransomware scenario at Super Bock Bebidas, S.A., a leading Portuguese beverage company. Through a structured case study, this research decomposes a phishing-based ransomware attack targeting privileged users into measurable components. Using BetaPERT distributions and Monte Carlo simulation, the model estimates both Annualised Loss Exposure (ALE) and Cyber Value at Risk (Cy-VaR). Key results show an ALE of €45,307 and a Cy-VaR of €88,424, well below the organisation's €10 million risk appetite. The analysis also evaluates the risk-reducing impact of cyber insurance, quantifying a 74% reduction in ALE post-policy application. By translating risk into financial terms, the FAIR methodology enables more transparent, defensible, and governance-aligned decision-making. The findings support a broader shift toward data-driven cybersecurity governance, providing a replicable approach for other organisations seeking to embed cyber risk into enterprise risk management frameworks.
- Materiality level in auditing : its evolution and impacts: the case of the UKPublication . Fernandes, Tiago Pereira; Alves, Paulo Alexandre PimentaThis dissertation explores the evolving application of materiality in auditing, focusing on how auditors determine and disclose materiality thresholds. The study takes advantage of the regulatory context in the United Kingdom, where ISA 700 requires all companies listed on the London Stock Exchange (LSE) to disclose their audit materiality levels. This unique requirement enables a detailed investigation into auditor practices across a large and diverse sample. A literature review highlights the growing relevance of materiality in auditing, an also reveals a gap in empirical studies examining how it is operationalized by auditors. To address this, the study analyses FTSE 350 companies between 2015 and 2022, revising and completing an extensive dataset of audit disclosures and financial indicators. The research examines whether auditor changes influence materiality decisions and tests the hypothesis of an inverse relationship between audit risk and materiality. Additionally, it introduces an exploratory model to assess whether materiality thresholds respond to company performance, such as revenue or profit declines. The findings show that auditor changes often coincide with adjustments in materiality levels and benchmarks, reflecting differences in audit strategy and perceived risk. However, no significant relationship was found between company underperformance and materiality adjustments. These insights contribute to the understanding of audit materiality, supporting investors, regulators, and academics in addressing transparency gaps, and suggest a potential need for enhanced regulatory guidance on materiality determination.