Percorrer por autor "Samland, Lennart"
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- When do decision-makers delegate strategic decisions to AI? : the effects of AI accuracy and ethical decision complexityPublication . Samland, Lennart; Rajsingh, PeterThis thesis assesses the impact of differences in communicated AI accuracy rates and the presence of an ethical decision component on decision-makers' willingness to delegate strategic decisions to AI. The first of three research questions is: “How does a lower communicated AI accuracy impact decision-makers’ willingness to delegate strategic decisions to it?” Secondly, this thesis examines “How does the ethical complexity of a strategic decision influence decision-makers’ willingness to delegate decisions to AI?” and the final research question of “How does the presence of an ethical decision component change the impact of a low communicated accuracy on decision-makers' willingness to delegate strategic decisions to AI?” will be answered. Current research on the effects of communicated accuracy rate and ethical complexity is limited and confined to game simulations or sectors like healthcare and the military. However, there is little consideration of these factors in the context of corporate decision-making, which will soon pose an essential area of application for AI systems (Gartner, 2023). This thesis finds the effect of communicated accuracy to be non-significant, while it confirms that an ethical component in a strategic decision makes decision-makers less likely to delegate the decision. This effect only holds until the introduction of the equally non-significant interaction term. Though H1 and H3 could not be supported, and H2 was only partially supported, this thesis contributes to the discussion of the causes of algorithm aversion. Additionally, we offer practical suggestions on factors that managers and developers must watch out for when implementing AI into strategic decision-making.