Percorrer por autor "Petrolo, Francesco"
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- Social impact measurement on social enterprises : systematic review and recommendationsPublication . Petrolo, Francesco; Bicho, Marta Liliana NunesThe purpose of this dissertation is to build forma mentis for practitioners and academics in choosing or analyzing social impact measurement models. Although the lack of definitional clarity around the expression ‘social impact’ and the barriers to social performance measurement, many recognize the relevance of these practices for organizations within the social economy, especially social enterprises, characterized by the dilemmas emerging from their hybrid nature. With this regard, if academics suggest the development of a common, globally accepted methodology, this sounds as the quest for the ‘Holy Grail’. Instead, several models raised during the years, each tailored to the distinct aspects of given organizations or interventions. This study employs a systematic review based on secondary data contributed to the identification of 27 models. The study classified the methods by representative variables, selected by the author to fulfill the purpose of this dissertation and resulting into a conceptual scheme. Moreover, by investigating the most up-to-date models, positive and negative trends were as well identified as outcomes of a thematic analysis: if a multi-stakeholder engagement is required, these practices try also to involve a fit of social measurement findings onto the strategic planning of the organization. On the contrary, some methods were noticed to be still time consuming and resource intensive, confirming main concerns among scholars. Last, a blended approach employing both quantitative and qualitative information seems preferred. Based on the findings, the author finally proposes a typical path to perform social performance measurement.