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Exploring the human face of COVID-19: a reception study of chronicle and NewsDay readers in Bulawayo

2026-04-01Artigo de investigação Acesso aberto
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dc.contributor.authorNdlovu, Nonhlanhla
dc.contributor.authorTshuma, Bhekizulu B.
dc.contributor.authorTshuma, Lungile A.
dc.date.accessioned2026-06-11T15:59:26Z
dc.date.available2026-06-11T15:59:26Z
dc.date.issued2026-04-01
dc.description.abstractSince Zimbabwe reported its first case of (COVID-19) in March 2020, the country, like the rest of the world, slid into a health crisis. The pandemic tested not only public health systems but also the integrity and responsiveness of media institutions. In this article, we undertake a reception analysis of the coverage of COVID-19 in two ideologically distinct newspapers, Chronicle and NewsDay, during the height of the pandemic. Drawing on reception theory and in-depth interviews with Bulawayo residents, the research explores whether audiences perceived the coverage as consistently accurate, complete, balanced and ethically responsible. Findings indicate widespread dissatisfaction due to the politicization of the pandemic, hence the need for a robust revisiting of health journalism principles. The study highlights the need for more empathetic, accountable journalism in crisis contexts.eng
dc.identifier.doi10.1177/21582440251381599
dc.identifier.eid105040944171
dc.identifier.eid105040944171
dc.identifier.other3a409d00-895e-4e44-aaf4-f6658ca4c587
dc.identifier.urihttp://hdl.handle.net/10400.14/58083
dc.identifier.wos001782223400001
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSAGE Publications Inc.
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectBulawayo readerseng
dc.subjectCOVID-19eng
dc.subjectZimbabweeng
dc.subjectGlobal pandemiceng
dc.subjectHealth journalismeng
dc.subjectReception theoryeng
dc.titleExploring the human face of COVID-19: a reception study of chronicle and NewsDay readers in Bulawayo
dc.typeresearch article
dspace.entity.typePublication
oaire.citation.issue2
oaire.citation.volume16
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85

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