Advisor(s)
Abstract(s)
Today it is necessary to study trust considering the characteristics of the environment in which
organizations operate. The relevance of the concept is more than justified, as much for the
academic world as for the organizational practice. On one hand, the extant amount of literature
shows its importance in the academic scope. And, on the other hand, since organizations are
more and more concerned with replacing conflict management by the use of cooperative
behaviours, trust becomes a key element. Trust is a multidisciplinary, heterogeneous and
ambiguous construct. There is a lot of literature about it in different fields. Despite all research
on trust to date, it so far impossible to reach an agreement concerning a consensual paradigm
about conceptualisation, theoretical framework and underlying disciplines, levels of analysis,
unit of analysis, generating factors and consequences.
The purpose of this paper is to contribute to the understanding of trust, through a literature
review and a content analysis about: theoretical framework according their purpose of study;
conceptualisation, generating factors and consequences. The sources for this analysis are
papers published at the three EURAM Conferences (2001, 2002 and 2003), as well as, the
special issues on trust published by three prestigious journals, such as the Academy of
Management Review (1998), Organization Studies (2001), and Organization Science (2003).
These conferences and journals are taken as basis for this study as they have explicitly shown a particular interest in the understanding of the trust concept.
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Keywords
Citation
EURAM 2004: GOVERNANCE IN MANAGERIAL LIFE, 4th, St. Andrew, Scotland, 5-8 May, 2004 – Proceedings of EURAM 2004, 29p.
Publisher
EURAM - European Academy of Management