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Co-creation vs. mass customization in fashion industry : understanding new shoppers’ differential perceived value and preferences

datacite.subject.fosCiências Sociais::Economia e Gestão
dc.contributor.advisorCosta, Cláudia Isabel de Sousa
dc.contributor.authorDaamen, Alexander
dc.date.accessioned2015-12-07T08:55:21Z
dc.date.available2015-12-07T08:55:21Z
dc.date.issued2015-11-03
dc.date.submitted2015
dc.description.abstractEmerging literature highlights the importance of implementing user innovation in existing new product development as the offline fashion industry is stagnating. Co-creation and mass customization, denoted as an active collaboration process between fashion retailers and consumers, are user innovative concepts. There is little known how different shopper types embrace the final product outcomes of both concepts. Therefore, this research study aims to examine the differential effects on perceptions and preferences different shopper groups have towards user innovative fashion concepts. Shoppers’ perceptions were measured by quality innovativeness, and social status, whereas preferences were assessed by attractiveness and purchase intentions. Factor and Cluster analysis was conducted to identify a new shopper typology of six heterogeneous shopper types coupled with their shopping behaviour. In this between-subject research, each shopper’s perceptions and preferences on mass customized and co-created products have been assessed by using the two-way ANOVA technique. In general, it revealed that the personalized and risk-averse shopper tends towards co-creation in fashion, whereas the price-conscious one tends towards mass customization. The convenience and conventional as well as the individual shopper might not be appropriate target segments for fashion retailers. By understanding the outcomes of this study, fashion retailers can extent their product portfolio and adapt their positioning strategies to accelerate business with the help of user innovation concepts. Limitations and opportunities for further research are also discussed.pt_PT
dc.identifier.tid201169789
dc.identifier.urihttp://hdl.handle.net/10400.14/18753
dc.language.isoengpt_PT
dc.titleCo-creation vs. mass customization in fashion industry : understanding new shoppers’ differential perceived value and preferencespt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Gestão: Programa Internacional

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