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Trust and trustworthiness in organizations: the role of monitoring and moral suasion

dc.contributor.authorDanese, Giuseppe
dc.contributor.authorMittone, Luigi
dc.date.accessioned2018-06-28T10:07:06Z
dc.date.available2018-06-28T10:07:06Z
dc.date.issued2018
dc.description.abstractWe ask whether the corporate law provisions establishing that the conduct of the manager is subject to review by the investors (monitoring) and that managers are held to an honorable behavior (moral suasion) can increase trust and trustworthiness in organizations. We answer this question through a laboratory experiment. We find that moral suasion increases the investors' trust. Monitoring also increases trust but only when the manager is not aware of the experimental identity of the monitor. The manager returns more to those investors who trust more but appropriates around 50% of the available resources. The trustworthiness of the manager is, however, unaffected by monitoring or moral suasion. We discuss possible causes of the difference between the investors' expectations regarding the behavior of the manager and the observed behavior of the manager.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationDanese, G., Mittone, L. (2018). Trust and trustworthiness in organizations: the role of monitoring and moral suasion. Managerial and Decision Economics, 39(1), 46-55pt_PT
dc.identifier.doi10.1002/mde.2866pt_PT
dc.identifier.eid85037722345
dc.identifier.issn1099-1468
dc.identifier.urihttp://hdl.handle.net/10400.14/25131
dc.identifier.wos000417764800004
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherJohn Wiley and Sonspt_PT
dc.titleTrust and trustworthiness in organizations: the role of monitoring and moral suasionpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage55pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage46pt_PT
oaire.citation.titleManagerial and Decision Economicspt_PT
oaire.citation.volume39pt_PT
person.familyNameDanese
person.familyNameMittone
person.givenNameGiuseppe
person.givenNameLuigi
person.identifier401306
person.identifier.orcid0000-0001-6697-6370
person.identifier.orcid0000-0001-6521-7698
person.identifier.scopus-author-id56769577700
person.identifier.scopus-author-id6504450432
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication29b91b04-6ccd-47fe-8114-279fbb9c0941
relation.isAuthorOfPublication2e6c1b4d-b826-4ee7-992f-14e746a9be50
relation.isAuthorOfPublication.latestForDiscovery2e6c1b4d-b826-4ee7-992f-14e746a9be50

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