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Paradoxes of organizational change in a merger context

dc.contributor.authorCunha, Miguel Pina e
dc.contributor.authorNeves, Pedro
dc.contributor.authorClegg, Stewart
dc.contributor.authorCosta, Sandra
dc.contributor.authorRego, Arménio
dc.date.accessioned2018-11-05T17:30:05Z
dc.date.available2018-11-05T17:30:05Z
dc.date.issued2019
dc.description.abstractPurpose – The reorganization of the Portuguese national healthcare system around networks of hospital centers was advanced for reasons promoted as those of effectiveness and efficiency and initially presented as an opportunity for organizational transcendence through synergy. The purpose of this paper is to study transcendence as felt by the authors’ participants to create knowledge about the process. Design/methodology/approach – The paper consists of an inductive approach aimed at exploring the lived experience of transcendence. The authors collected data via interviews, observations, informal conversations and archival data, in order and followed the logic of grounded theory to build theory on transcendence as process. Findings – Transcendence, however, failed to deliver its promise; consequently, the positive vision inscribed in it was subsequently re-inscribed in the system as another lost opportunity, contributing to an already unfolding vicious circle of mistrust and cynicism. The study contributes to the literature on organizational paradoxes and its effects on the reproduction of vicious circles. Practical implications – The search for efficiency and effectiveness through strategies of transcendence often entails managing paradoxical tensions. Social implications – The case was researched during the global financial crisis, which as austerity gripped the southern Eurozone gave rise to governmental decisions aimed at improving the efficiency of organizational healthcare resources. There was a sequence of advances and retreats in decision making at the governmental level that gave rise to mistrust and cynicism at operational levels (organizations, teams and individuals). One consequence of increasing cynicism at lower levels was that as further direction for change came from higher levels it became interpreted in practice as just another turn in a vicious circle of failed reform. Originality/value – The authors contribute to the organizational literature on paradoxes by empirically researching a themes that has been well theorized (Smith and Lewis, 2011) but less researched empirically. The authors followed the process in vivo, as it unfolded in the context of complex strategic change at multiple centers.pt_PT
dc.description.versioninfo:eu-repo/semantics/acceptedVersionpt_PT
dc.identifier.citationCunha, M.P., Neves, P., Clegg, S.R., Costa, S., Rego, A. (2019). Paradoxes of organizational change in a merger context. Qualitative Research in Organizations and Management, 14(3), 217-240pt_PT
dc.identifier.doi10.1108/QROM-05-2017-1532pt_PT
dc.identifier.eid85050519697
dc.identifier.eissn1746-5656
dc.identifier.issn1746-5648
dc.identifier.urihttp://hdl.handle.net/10400.14/25976
dc.identifier.wos000485893200001
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmeraldpt_PT
dc.subjectParadoxpt_PT
dc.subjectHealthcarept_PT
dc.subjectStrategic changept_PT
dc.subjectHospital mergerspt_PT
dc.subjectVicious circlespt_PT
dc.titleParadoxes of organizational change in a merger contextpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage240
oaire.citation.issue3
oaire.citation.startPage217
oaire.citation.titleQualitative Research in Organizations and Managementpt_PT
oaire.citation.volume14
person.familyNameCunha
person.familyNameNeves
person.familyNameClegg
person.familyNameCosta
person.familyNameRego
person.givenNameMiguel Pina e
person.givenNamePedro
person.givenNameStewart
person.givenNameSandra
person.givenNameArménio
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person.identifier.orcid0000-0002-3668-8041
person.identifier.orcid0000-0003-0883-0511
person.identifier.ridN-2714-2013
person.identifier.ridG-2560-2017
person.identifier.scopus-author-id57196445661
person.identifier.scopus-author-id35192116900
person.identifier.scopus-author-id7101683003
person.identifier.scopus-author-id57193692416
person.identifier.scopus-author-id35609260000
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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