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Abstract(s)
Many countries use state-owned, for-profit, and third sector organizations to provide public services,
generating ‘hybrid’ organizational forms. This article examines how the hybridization of organizations
in the public sector is influenced by interaction between regulatory change and professional
communities. It presents qualitative data on three areas of the UK public sector that have undergone
marketization: healthcare, broadcasting, and postal services. Implementation of market-based
reform in public sector organizations is shaped by sector-specific differences in professional communities,
as these groups interact with reform processes. Sectoral differences in communities include
their power to influence reform, their persistence despite reform, and their alignment with the direction
of change or innovation. Equally, the dynamics of professional communities can be affected
by reform. Policymakers need to take account of the ways that implementation of hybrid forms
interacts with professional communities, including risk of disrupting existing relationships based
on communities that contribute to learning.
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Pedagogical Context
Citation
Turner, S., Lourenço, A., Allen, P. (2016). Hybrids and professional communities: comparing UK reforms in healthcare, broadcasting and postal services. Public Administration, 94(3), 700-716
Publisher
John Wiley and Sons