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O supervisor clínico em enfermagem: características e competências valorizadas pelos pares num serviço de urgência
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Enquadramento: A supervisão clínica desempenha um papel essencial no desenvolvimento da profissão, na melhoria contínua de cuidados e na procura pela excelência. O supervisor clínico entre pares é fundamental para garantir a qualidade dos cuidados prestados. Objetivos: Identificar as características e competências do supervisor clínico em enfermagem que são mais valorizadas pelos pares no contexto de serviço de urgência. Métodos: Estudo misto, exploratório, descritivo e transversal, com uma amostra de 75 enfermeiros do Serviço de Urgência de um Hospital da Região Norte de Portugal. Resultados: A maioria dos participantes destacou a importância de diversas competências do Supervisor Clínico em Enfermagem. A responsabilidade foi valorizada por 80% dos participantes,seguida da integridade (70,7%), motivação (60%) e gestão de conflitos (56%). Além disso, 58,7% consideram essencial a capacidade de avaliação e comunicação, emquanto que 52% apontam a importância do estímulo e 49,3% ressaltam a capacidade de decisão e o desenvolvimento dos outros. Outras competências igualmente valorizadas incluem a resolução de problemas (48%), criatividade (44%), autoconhecimento (45,3%), solicitude (57,3%), iniciativa, tolerância e autoconfiança (46,7%). Os participantes também ressaltaram a liderança, empatia, atualização profissional e as habilidades interpessoais como características essenciais do Supervisor Clínico. Conclusões: As características e competências mais valorizadas incluem responsabilidade, integridade, motivação, capacidade de avaliação e comunicação. O desenvolvimento de programas de treino e capacitação dirigidos para a melhoria das competências técnicas, científicas e comportamentais dos supervisores são essenciais, contribuindo para um ambiente de trabalho mais colaborativos, produtivo e eficaz.
Background Clinical supervision is considered fundamental in the development of the profession, in the continuous improvement of care, and in the pursuit of excellence in care. The role of the clinical supervisor among peers is essential to ensure the quality of care; Objectives To identify the characteristics and competencies of the clinical supervisor in nursing that are most valued by peers in the context of a emergency service; Methods Mixed-method exploratory, descriptive, and cross-sectional study. Sample comprised 75 nurses from the Emergency Department of a Hospital in the Northern Region of Portugal; Results Most participants highlighted the importance of several competencies of the Clinical Supervisor in Nursing. Responsibility was valued by 80% of the participants, followed by integrity (70.7%), motivation (60%) and conflict management (56%). In addition, 58.7% consider the ability to evaluate and communicate essential, while 52% point out the importance of the stimulus and 49.3% emphasize the decision-making capacity and development of others. Other equally valued skills include problem-solving (48%), creativity (44%), self-knowledge (45.3%), solicitude (57.3%), initiative, tolerance and self-confidence (46.7%). The participants also highlighted leadership, empathy, professional updating and interpersonal skills as essential characteristics of the Clinical Supervisor. Conclusions The most valued characteristics and skills include responsibility, integrity, motivation, assessment and communication skills. The development of training and qualification programs aimed at improving the technical, scientific and behavioral skills of supervisors, contributing to a more collaborative, productive and effective work environment.
Background Clinical supervision is considered fundamental in the development of the profession, in the continuous improvement of care, and in the pursuit of excellence in care. The role of the clinical supervisor among peers is essential to ensure the quality of care; Objectives To identify the characteristics and competencies of the clinical supervisor in nursing that are most valued by peers in the context of a emergency service; Methods Mixed-method exploratory, descriptive, and cross-sectional study. Sample comprised 75 nurses from the Emergency Department of a Hospital in the Northern Region of Portugal; Results Most participants highlighted the importance of several competencies of the Clinical Supervisor in Nursing. Responsibility was valued by 80% of the participants, followed by integrity (70.7%), motivation (60%) and conflict management (56%). In addition, 58.7% consider the ability to evaluate and communicate essential, while 52% point out the importance of the stimulus and 49.3% emphasize the decision-making capacity and development of others. Other equally valued skills include problem-solving (48%), creativity (44%), self-knowledge (45.3%), solicitude (57.3%), initiative, tolerance and self-confidence (46.7%). The participants also highlighted leadership, empathy, professional updating and interpersonal skills as essential characteristics of the Clinical Supervisor. Conclusions The most valued characteristics and skills include responsibility, integrity, motivation, assessment and communication skills. The development of training and qualification programs aimed at improving the technical, scientific and behavioral skills of supervisors, contributing to a more collaborative, productive and effective work environment.
Descrição
Palavras-chave
Supervisão de enfermagem Enfermagem Competência profissional Educação baseada em competências Competency-based education Nursing Nursing supervision Professional competence
Contexto Educativo
Citação
Editora
Instituto Piaget