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Assistimos nas últimas décadas a uma crescente atenção sobre os idosos e os seus cuidadores, formais e informais. Com a organização das respostas, urge acompanhar os técnicos, as suas perceções e indicadores de satisfação, como stress e burnout podem dar indicações uteis para a melhoria das instituições. Existindo ainda escassos estudos sobre esta temática, o presente trabalho visa descrever e analisar a satisfação laboral e o burnout entre assistentes geriátricos, explorando, especificamente o papel de variáveis pessoais e profissionais. Foram recolhidos dados junto de uma amostra de 197 assistentes geriátricos de instituições no norte do Pais, com recurso a um questionário sociodemográfico, um questionário de satisfação no trabalho e o Oldenburg Burnout Inventor para avaliar o burnout. Dos resultados, destaca-se a maior satisfação com a formação profissional, com o local de trabalho e com os colegas, e menor satisfação com o salário e oportunidades de promoção laboral. No burnout, os valores encontram-se dentro da média teórica sendo superior a exaustão. Os dados permitem ainda perceber uma relação negativa entre o burnout e as habilitações literárias, e positiva entre a experiência profissional e a exaustão. Também na satisfação laboral, algumas dimensões apareceram relacionadas com as habilitações académicas e experiência profissional. A satisfação profissional apareceu como um preditor significativo do burnout, explicando 21,6% da exaustão e 34,8% do distanciamento. Entendendo a satisfação profissional como um indicador do funcionamento das instituições, os dados apresentados podem ser importantes para uma compreensão mais abrangente destas organizações e novas medidas para promover a sua qualidade.
Over the last decades e have witnessed increasing attention on the elderly and their caregivers, both formal and informal. With the organization of the institutions, it is imperative to follow the technicians, their perceptions and indicators of satisfaction, as stress and burnout can give useful indications for the improvement of institutions. Given the few studies on this subject, the present work aims to describe and analyse job satisfaction and burnout among geriatric assistants, specifically exploring the role of personal and professional variables. Data were collected from a sample of 197 geriatric assistants from institutions in the north of the country, using a sociodemographic questionnaire, a job satisfaction questionnaire and the Oldenburg Burnout Inventory to assess burnout. Among the results, we highlight the greater satisfaction with vocational training, with the workplace and with colleagues, and less satisfaction with salary and job promotion opportunities. In the burnout, the values are within the theoretical average being higher in exhaustion. The data also allow us to perceive a negative relationship between burnout and qualifications, and a positive relationship between professional experience and exhaustion. Also, in job satisfaction, some dimensions appeared related to academic qualifications and professional experience. Professional satisfaction appeared as a significant predictor of burnout, accounting for 21.6% of exhaustion and 34.8% of disengagement. Understanding professional satisfaction as an indicator of the functioning of institutions, the data presented may be important for a more comprehensive understanding of these organizations and new measures to promote their quality.
Over the last decades e have witnessed increasing attention on the elderly and their caregivers, both formal and informal. With the organization of the institutions, it is imperative to follow the technicians, their perceptions and indicators of satisfaction, as stress and burnout can give useful indications for the improvement of institutions. Given the few studies on this subject, the present work aims to describe and analyse job satisfaction and burnout among geriatric assistants, specifically exploring the role of personal and professional variables. Data were collected from a sample of 197 geriatric assistants from institutions in the north of the country, using a sociodemographic questionnaire, a job satisfaction questionnaire and the Oldenburg Burnout Inventory to assess burnout. Among the results, we highlight the greater satisfaction with vocational training, with the workplace and with colleagues, and less satisfaction with salary and job promotion opportunities. In the burnout, the values are within the theoretical average being higher in exhaustion. The data also allow us to perceive a negative relationship between burnout and qualifications, and a positive relationship between professional experience and exhaustion. Also, in job satisfaction, some dimensions appeared related to academic qualifications and professional experience. Professional satisfaction appeared as a significant predictor of burnout, accounting for 21.6% of exhaustion and 34.8% of disengagement. Understanding professional satisfaction as an indicator of the functioning of institutions, the data presented may be important for a more comprehensive understanding of these organizations and new measures to promote their quality.
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Satisfação laboral Burnout Gerontologia Cuidadores formais Job satisfaction Gerontology Formal caregivers