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- Exploring circular economy in the hospitality industryPublication . Julião, Jorge; Gaspar, Marcelo; Tjahjono, Benny; Rocha, SaraThis paper explores the role of Circular Economy (CE) in the hospitality industry, namely in hotels and restaurants. Today’s hospitality consumers have become more ecologically conscious than ever before, and the demand for eco-friendly products and services has grown. This has imposed many hospitality companies into the adoption of Green Practices (GP) and Circular Economy (CE) principles. In particular, CE has been gaining popularity among governments and academia. However, current research shows that CE principles are being mainly discussed and applied in production and manufacturing. The application of CE principles into services, particularly in the hospitality industry, seem to receive little attention. The paper presents the CE concept and discusses it from the perspectives of both companies and consumers and debates the adoption of green practices by the hospitality industry. Our findings indicated that the consumer awareness of sustainable issues has a direct impact on companies’ adoption of CE and GP practices. The paper also identifies that green practices are gaining increased attention in the hospitality industry, and that a wide variety of green practices are already being adopted. However, the role of CE in hospitality industry appears to be uncovered by current research and obscured in green practices. The paper, therefore, identifies a research gap and calls for further investigation in the application of CE in the hospitality industry.
- Impacts of industry 4.0 on operations management: challenges for operations strategyPublication . Gaspar, Marcelo; Julião, JorgeThe digital transformation of business positively contributes to the creation of new opportunities and challenges for Operations Management. New technologies have made it possible for managers to access, store and process large amounts of data, collected from different complementary sources, both internal and externally to processes. Nonetheless, even though such data availability may be of great contribution for management at the operational level, its potential for value creation at the operations strategy level remains unclear. The purpose of this paper is to explore the impacts of recent trends and features related to the digital transformation in the operations management field, namely to further understand how such digital transformation is going to impact the operations strategy definition.
- Circular economy in a multiple helix perspective: a reviewPublication . Gaspar, Marcelo; Julião, Jorge; Tjahjono, BennyThe Multiple Helix may be defined as a general framework to explore complex innovation dynamics amongst the main actors such as governance, academia, industry and society. Considering that the Multiple Helix approach adds to the traditional Triple Helix framework the influence of society in its multiple intervening roles, a wider and broader discussion is needed to fully comprehend the resulting dynamics in such complex ecosystems. As currently innovation cannot be discussed without considering sustainability aspects and goals, multiple combinations of knowledge and resources have to be addressed in an attempt to harmonize the ambitions of both environmental conservation and economic growth. To this end, current study aims at reviewing and discussing the Circular Economy fundamentals based on a Multiple Helix framework, as it is considered key that the relationship between industry and environment is crucial for industrial business performance. The body of knowledge that is created here is meant to support mainly students and practitioners, but also new researchers, which are addressing the problematic of Circular Economy in a Multiple Helix Perspective.
- Organizational strategies induced by the fourth industrial revolution: workforce awareness and realignmentPublication . Gaspar, Marcelo; Julião, Jorge; Cruz, MarianaOn the midst of this new Industrial Revolution, a disruptive change of technological, economic and social systems is expected to take place in a near future. In this context, significant changes are forecast to impact the employment landscape over the coming years. New challenges and new opportunities will arise in this digital landscape, demanding from future workforce the ability to adapt and grow in such ground-breaking environments. The objective of this research is to understand the main people-focused factors related to the shaping of the fourth industrial revolution, as well as to assess Portuguese local workforce awareness and realignment towards the Industry 4.0 paradigm.