Browsing by Author "Silva, C. Ribeiro da"
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- Framework for health literacy promoting institutions: healthcare institutionsPublication . Arriaga, M. Telo de; Silva, C. Ribeiro da; Carvalho, A.; Silva, N. Chaves da; Mata, F.; Filipe, J.; Raposo, B.; Santos, B. Estela dosHealth Literacy contributes not only to promoting health and preventing diseases, but also to the effectiveness and efficiency of health services, and is, therefore, an essential tool for the sustainability of the National Health Service (SNS). As such, health literacy is one of the top priorities of the Directorate-General of Health (DGS). With regards to the Portuguese context, the SNS has been modernising itself, seeking to improve health literacy levels among the Portuguese population and has been implementing various measures and initiatives with this aim.Inspired on the discussion paper released in 2012 by Brach et al., the DGS has decided to develop a sequence of Frameworks dedicated to promoting health literacy in different institutions and organisations. Starting with healthcare institutions, the aim is then to follow onto other sectors and institutions, for example, once the Framework for Health Literacy Promoting Institutions: healthcare institutions is finalised, the DGS will, in collaboration with the Ministry of Education, produce a Framework for health literacy promotion in educational institutions.The Framework for Health Literacy Promoting Institutions: Healthcare Institutions describes 10 attributes of health literate healthcare institutions that make it easier for people to navigate, understand, and use information and services to take care of their health. By creating health literate healthcare institutions, we are empowering not only the 49% of the Portuguese population who have problematic and inadequate health literacy levels but also the majority of Portuguese who have difficulty understanding and using currently available health information and health services. Each attribute is described is exemplified with actions that can be taken up to achieve the attribute. This Framework is relevant for healthcare institutions and healthcare professionals to know what actions need to be taken to close the gap that currently exists between citizens' health literacy skills and the healthcare system´s complexity, to improve the institution’s linguistic and cultural competence, to create an environment that promotes health literacy, to improve the quality of health care provision and, consequently, to promote the citizens’ health.
- Manual of good practices in health literacy – training healthcare professionalsPublication . Arriaga, M. Telo de; Raposo, B.; Silva, C. Ribeiro da; Silva, N. Chaves da; Mata, F.; Filipe, J.; Carvalho, A.; Santos, B. Estela dosIn Portugal, 5 in 10 people present low levels of health literacy, 11% of them have inadequate levels and 28% problematic. This low level of health literacy of the Portuguese population entails individual and social costs that, ultimately, lead to a decrease of the autonomy of the individual.Nowadays, the increase of the population’s health literacy levels is seen as both strategic and crucial, as well as a way to improve the population’s quality of life and well-being, arising as both a challenge and a priority. Promoting health literacy presents itself as an effective strategy that addresses both health and education, endowing the individual with reflection and action regarding the opportunities to promote their health.The healthcare professional, apart from his clinical skills, may, through a good verbal and non-verbal communicational process, guide and influence the individual’s decisions, especially in cases of low health literacy levels. The communication between the individual and the healthcare professional plays an important role in the whole interaction. Sometimes, the difficulty in understanding the communication with the healthcare professional may affect the acceptance of proposals, recommendations and associated behavioural change.With this in mind, the “Manual of Good Practices in Health Literacy – Training Healthcare Professionals” was developed to deepen the concept of health literacy, emphasising the importance of disease prevention and health promotion versus disease treatment, and has as one of its goals to encourage the development of effective interaction and communication strategies by healthcare professionals, facilitating the information transmission process. With the information, healthcare professionals can familiarise themselves with good practices in promoting health literacy in different contexts such as in primary healthcare, hospitals, pharmacies and in the Portuguese SNS24 (NHS25), as well as at different stages of the life-cycle. The Manual will hopefully be used by healthcare professionals as an aid to stimulate their reflection and action regarding the opportunities in promoting health literacy among the population.In this Manual, conceptual aspects related to health literacy are initially addressed, followed by an analysis of the main obstacles inherent to its promotion, given their importance in obtaining positive results, as well as behavioural change strategies. It also addresses the implementation of good practices in health literacy, on an analysis comprehending all lifecycle stages and healthcare settings. Finally, it presents a summary of the main methods and means to be considered while promoting health literacy.The implementation and dissemination of this Manual are therefore of great relevance for capacitating healthcare professionals and providing them with the tools, knowledge, interaction and communication strategies necessary for the promotion of health literacy, encouraging their sense of autonomy and critical thinking in decision making, therefore increasing their levels of health literacy and the levels of health literacy of the Portuguese population.