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Percorrer por autor "Remy, Fanny Natalie M."

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  • Navigating external stakeholder dynamics in early-stage social enterprises : strategies for prioritization, engagement, and conflict resolution
    Publication . Remy, Fanny Natalie M.; Krlev, Gorgi; Salvado, João Cotter
    This thesis explores how early-stage social enterprises (ESEs) in France manage resource- contributing external stakeholders while balancing economic sustainability and social mission. Grounded in the literature on hybrid organizations and stakeholder management, the study focuses on organizations operating under the ESUS (Entreprise Solidaire d’Utilité Sociale) framework, which mandates the pursuit of social impact within market constraints. Using a qualitative multiple-case study design and the Gioia methodology, the research explores three analytical axes: (1) the identification and prioritization of resource-contributing external stakeholders; (2) the strategies employed to engage and sustain relationships with these stakeholders; and (3) the management of tensions that emerge when stakeholders’ and the organization’s expectations conflict. The empirical sample consists of fifteen semi-structured interviews: ten with founders of early-stage ESUS enterprises, and five with expert stakeholders from incubators or support agencies in the French social and solidarity economy (ESS) sector. The findings reveal that stakeholder prioritization is dynamic and shaped not only by stakeholder salience but also by internal factors such as operational feasibility, value alignment, and the evolving strategic focus of the venture. ESEs also engage actors, such as peer organizations and conventional business partners, who are often overlooked in traditional frameworks. Engagement strategies include multi-voice communication, symbolic validation through awards or partnerships, and flexible messaging to balance consistency with adaptability. Tension management is approached as a learning process through dialogic engagement, identity work, and selective disengagement. This study extends stakeholder engagement theory into early-stage hybrid contexts and offers practical guidance for navigating stakeholder complexity under resource constraints.
    2025-07-10Dissertação de mestrado Acesso aberto Ver mais