Browsing by Author "Pohl, Konstantin Sebastian"
Now showing 1 - 1 of 1
Results Per Page
Sort Options
- Your Google Maps for digital transformation initiativesPublication . Pohl, Konstantin Sebastian; Pinho, AndréWith upcoming technologies and new players disrupting industries' business environments, the urge for companies to digitally transform their processes gained lots of popularity over the last years. Given its immense complexity, current research solely provides generalized frameworks, leaving many companies with a lack of guidance when conducting a digital transformation. The purpose of this teaching case, introducing how process mining from Celonis is conducted, illustrates how the technology can help organizations optimize operations and its advantages within a digital transformation. To explore the practical perspective, the case demonstrates how the process mining technology is implemented within companies, how inefficiencies are detected and eliminated, and which results in companies can derive its application. Also, throughout the case, critical enablers of process mining to reap the best results are characterized. With the depth of transparency process mining unfolds, companies can link strategic goals to what is currently being executed. Knowing where digital transformation initiatives are really needed and how those can be implemented and monitored is crucial when undergoing a digital transformation process, which is why process mining from Celonis can be seen as an enabler to steer digital transformation initiatives in the right direction.