Browsing by Author "Kalmus, Veronika"
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- Conducting online focus group interviews with two generations: methodological experiences and reflections from the pandemic contextPublication . Bolin, Göran; Kalmus, Veronika; Figueiras, RitaIn the wake of the Covid-19 pandemic, many research projects were forced to adapt their design and conduct interviews online. This paper discusses the benefits and challenges of using online focus groups with participants representing different generations and cultural and social backgrounds. Based on the researchers’ experiences and field notes from a three-country comparative project, aiming at analysing the extent to which previous experience of state surveillance impacted attitudes to commercial monitoring and tracking of online behaviour among two generational cohorts, the paper identifies seven aspects where the move from offline to online interviewing interfered with the original research design. The paper suggests that most of these interferences resulted in a need to adjust the methodology to better fit the online setting. We reflect critically upon the issues of technological preconditions and digital skills, recruitment, group size, degrees of previous acquaintance, the role of the interviewer, participants’ household status and media environment, and ethical considerations concerning privacy and data management. Based on these methodological insights, we conclude that future online focus group research would benefit from using smaller groups and adjusted moderation, flexibility in interviewing tools and channels, and new, online-specific ethical considerations when planning, executing, and analysing interviews. The paper advocates the complementarity between in-person and online focus groups as two modalities of data collection and argues for the normalization of hybrid methods.
- The surveillance survival paradox: experiences and imaginaries of surveillance in a generational and cross-cultural perspectivePublication . Kalmus, Veronika; Figueiras, Rita; Bolin, GoranMost previous studies on online surveillance have been conducted in long-time liberal democracies with limited experiences of explicit and intrusive state surveillance. This article explores the role of the historical legacy of totalitarianism or authoritarianism, embodied in generational experiences, in the formation of imaginaries of, and attitudes toward, contemporary state and corporate surveillance. We propose a theoretical hypothesis of the “surveillance survival paradox”: firsthand experiences of the past (totalitarian/authoritarian) surveillance regime do not lead to a greater fear or criticism of the contemporary regime; rather, it is the opposite. The article presents results from an original mixed-method study combining a quantitative online survey (N=3,221) with focus group and individual interviews (seventy-one participants) conducted among two generations (born in 1946–1953 and 1988– 1995) in three European countries with different historical surveillance regimes (Estonia, Portugal, and Sweden). The quantitative analysis reveals significant cross-cultural differences in personal and mediated experiences of surveillance. Inter-generational differences in attitudes toward contemporary surveillance were surprisingly similar across the countries, with the older groups in all countries demonstrating higher tolerance toward online state surveillance, and the younger groups reporting higher acceptance for corporate dataveillance. The qualitative analysis reveals that perceptions of the past surveillance regime as more direct and dangerous overshadow sensitivities toward more abstract and covert risks related to the extended state and corporate surveillance in the contemporary datafied world. The results led us to formulate the “surveillance survival paradox” as a generation-specific, and probably also country- or regime-specific, phenomenon.
- Toward a datafied mindset: conceptualizing digital dynamics and analogue resiliencePublication . Figueiras, Rita; Bolin, Göran; Kalmus, VeronikaThis article explores the ways in which what we call the analogue and the datafied mindsets perceive the functioning of the datafied world. Based on a qualitative interview study of two generations of media users in Estonia, Portugal, and Sweden, we present and analyze underlying patterns in participants’ media attitudes and related practices. We show that belonging to a media generation does not always produce a homogeneous mindset or a uniform attitude toward media technologies. These mindsets, being ideal-typical constructs, are not bound to individuals: the same person can display features of the analogue and the datafied mindset in relation to different parts of the datafied world. One mindset does not replace the other but rather adds another layer to the social action of the individuals. The mindsets are multi-dimensional and molded by contrasting understandings, indicating that the tenacious structures of the analogue world linger on in the datafied social space.
- Who is afraid of dataveillance? Attitudes toward online surveillance in a cross-cultural and generational perspectivePublication . Kalmus, Veronika; Bolin, Göran; Figueiras, RitaThis article compares surveillance-related experiences and attitudes of two generations of media users in countries with different historical surveillance regimes (Estonia, Portugal, and Sweden) and analyzes the predictors of the attitudes toward contemporary surveillance. A large-scale online survey (N = 3221) reveals that attitudes toward online state and corporate surveillance are interrelated; the two attitudinal components are, however, generation-specific, having different predictors. Tolerance toward state surveillance is more characteristic of the older group, being predicted by trustful and obedient attitudes toward state authorities and institutions. Tolerance toward corporate dataveillance is more characteristic of the younger group, being predicted by active and self-confident media use. While the socio-historical context molds the intergenerational gaps in surveillance-related experiences and attitudes, individual-level experiences of state surveillance do not predict tolerance toward either type of contemporary surveillance, suggesting that global techno-cultural developments are probably more powerful factors than past experiences in forming generation-specific attitudes.