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O presente estudo investiga a relevância do apoio das chefias em contexto de teletrabalho. As relações entre o apoio das chefias, a motivação, e a satisfação dos teletrabalhadores foram analisadas através de um modelo de equações estruturais, com uma amostra de 748 profissionais. Verificou-se que o apoio das chefias está positivamente associado à satisfação das necessidades psicológicas básicas de autonomia, competência, e relacionamento, assim como à satisfação no trabalho. Por sua vez, a satisfação das necessidades psicológicas básicas tem um papel mediador entre o apoio das chefias e a satisfação no trabalho. No seu conjunto, o modelo explica 46,1% da variância da satisfação no trabalho dos teletrabalhadores.
This study assesses the relevance of managers’ support in a telework context. The relationships between managers’ support and teleworkers’ motivation and satisfaction were analyzed through a structural equations model, with a sample of 748 professionals. We found that managers’ support is positively associated with the satisfaction of the basic psychological needs of autonomy, competence, and relationship as well as with job satisfaction. In turn, the satisfaction of the basic psychological needs mediates between managers’ support and job satisfaction. Overall, the model explains 46,1% of the variance of teleworkers’ job satisfaction.
This study assesses the relevance of managers’ support in a telework context. The relationships between managers’ support and teleworkers’ motivation and satisfaction were analyzed through a structural equations model, with a sample of 748 professionals. We found that managers’ support is positively associated with the satisfaction of the basic psychological needs of autonomy, competence, and relationship as well as with job satisfaction. In turn, the satisfaction of the basic psychological needs mediates between managers’ support and job satisfaction. Overall, the model explains 46,1% of the variance of teleworkers’ job satisfaction.
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Palavras-chave
Teletrabalho Apoio das chefias Necessidades psicológicas básicas Satisfação no trabalho Telework Managers' support Basic psychological needs Job satisfaction