Sousa, RuiOliveira, Pedro2013-10-022013-10-022012SOUSA, Rui ; OLIVEIRA, Pedro – Guest Editorial. International Journal of Operations & Production Management. ISSN 0144-3577. Vol. 32, n.º 9 (2012), 2 p.0144-3577http://hdl.handle.net/10400.14/12802engjournal article