Smart profits from smart services : assessing the need for a disruptive business model on the transition to service centricity : the Lectra case

Abecassis-Moedas, CelineSucena, Jorge2012-02-102012-02-102011http://hdl.handle.net/10400.14/7821engSmart profits from smart services : assessing the need for a disruptive business model on the transition to service centricity : the Lectra casemaster thesis