Portela, MariaCamanho, A. S.Borges, Diogo Nóvoa2013-06-202013-06-202011PORTELA, Maria; CAMANHO, A.S.; BORGES, Diogo Névia - BESP – benchmarking of Portuguese secondary schools. Benchmarking: An International Journal. ISSN 1463-5771. Vol. 18 N.º 2 (2011), p. 240-2601463-5771http://hdl.handle.net/10400.14/11499Purpose – The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools. Design/methodology/approach – The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance. Findings – The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools’ efforts of continuous improvement and increases society awareness regarding schools’ context and results obtained. Practical implications – The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user-defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time. Originality/value – This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web-based environment, designed to enable real-time performance assessments.engBenchmarkingSecondary schoolsPerformance measuresData analysisPortugaljournal article10.1108/14635771111121694