Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.14/14490
Título: Empirical test of the trust–performance link in an international alliances context
Autor: Silva, Susana Costa e
Bradley, Frank
Sousa, Carlos M. P.
Palavras-chave: Trust
Performance
International alliances
Interaction effect
Portugal
Data: 2012
Editora: Elsevier
Citação: SILVA, Susana Costa e; BRADLEY, Frank; SOUSA, Carlos M .P. - Empirical test of the trust–performance link in an international alliances context. International Business Review. ISSN 0969-5931. Vol. 21 (2012), p. 293–306
Resumo: Despite the widespread use of trust as a determinant of successful relationships, limited empirical evidence exists to substantiate a positive relationship between trust and performance. Thus, the purpose of this study is to investigate the antecedents of trust and to examine the trust–performance relationship in international alliances. The conceptual model was tested empirically using primary data collected from 232 international alliances involving Portuguese and international firms. The results reported suggest that when controlling for the experience and size of a firm, trust has a strong and positive effect on performance. Key antecedents identified as significant influencers on trust are shared values, communication and opportunistic behaviour. Additionally, interaction effects are identified, indicating that similarities among partners enhance the positive relationship between trust and performance.
Peer review: yes
URI: http://hdl.handle.net/10400.14/14490
Aparece nas colecções:FEG - Artigos em revistas internacionais com Arbitragem / Papers in international journals with Peer-review



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