Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.14/12719
Título: Barriers to internal benchmarking initiatives: An empirical investigation
Autor: Amaral, Paulo
Sousa, Rui
Palavras-chave: Benchmarking
Case Study
Data: 2006
Citação: AMARAL, Paulo ; SOUSA, Rui - Barriers to internal benchmarking initiatives: An empirical investigation. In International Annual EurOMA Conference, 13th, Glasgow, United Kingdon, 18-21 June 2006. Proceedings of the European Operations Management Association Conference. Glasgow: EurOMA, 2006. ISBN 0-947649-52-2. p. 987-996
Resumo: Benchmarking initiatives are typically of difficult implementation. Little research to date has focused on the identification of barriers to the implementation of benchmarking initiatives. As a result, managers have little guidance on strategies for successful implementation and have difficulty in anticipating problems. The main objective of this study is to provide an increased understanding of the typical barriers that occur in a specific type of benchmarking, namely internal benchmarking. To do so, this study systematically develops a categorized list of barriers to internal benchmarking based on the literature; and validates and enriches them with a case study of an actual internal benchmarking initiative. The research and managerial implications are discussed.
URI: http://hdl.handle.net/10400.14/12719
Aparece nas colecções:FEG - Artigos em actas / Papers in proceedings

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