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|Título:||BESP – benchmarking of Portuguese secondary schools|
Camanho, A. S.
Borges, Diogo Nóvoa
|Editora:||Emerald Group Publishing Limited|
|Citação:||PORTELA, Maria; CAMANHO, A.S.; BORGES, Diogo Névia - BESP – benchmarking of Portuguese secondary schools. Benchmarking: An International Journal. ISSN 1463-5771. Vol. 18 N.º 2 (2011), p. 240-260|
|Resumo:||Purpose – The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools. Design/methodology/approach – The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance. Findings – The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools’ efforts of continuous improvement and increases society awareness regarding schools’ context and results obtained. Practical implications – The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user-defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time. Originality/value – This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web-based environment, designed to enable real-time performance assessments.|
|Aparece nas colecções:||FEG - Artigos em revistas internacionais com Arbitragem / Papers in international journals with Peer-review|
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|BESP – benchmarking.pdf||794,4 kB||Adobe PDF||Ver/Abrir Acesso Restrito. Solicitar cópia ao autor!|
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