Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.14/11499
Título: BESP – benchmarking of Portuguese secondary schools
Autor: Portela, Maria
Camanho, A. S.
Borges, Diogo Nóvoa
Palavras-chave: Benchmarking
Secondary schools
Performance measures
Data analysis
Data: 2011
Editora: Emerald Group Publishing Limited
Citação: PORTELA, Maria; CAMANHO, A.S.; BORGES, Diogo Névia - BESP – benchmarking of Portuguese secondary schools. Benchmarking: An International Journal. ISSN 1463-5771. Vol. 18 N.º 2 (2011), p. 240-260
Resumo: Purpose – The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools. Design/methodology/approach – The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance. Findings – The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools’ efforts of continuous improvement and increases society awareness regarding schools’ context and results obtained. Practical implications – The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user-defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time. Originality/value – This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web-based environment, designed to enable real-time performance assessments.
Peer review: yes
URI: http://hdl.handle.net/10400.14/11499
Aparece nas colecções:FEG - Artigos em revistas internacionais com Arbitragem / Papers in international journals with Peer-review

Ficheiros deste registo:
Ficheiro Descrição TamanhoFormato 
BESP – benchmarking.pdf794,4 kBAdobe PDFVer/Abrir    Acesso Restrito. Solicitar cópia ao autor!

FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote Degois 

Todos os registos no repositório estão protegidos por leis de copyright, com todos os direitos reservados.